Privacy Policy
Last updated: 19 April 2026
PlaySpot ("we", "us", "our") is committed to protecting your personal information. This policy explains what we collect, how we use it, and the rights you have under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. What we collect
We only collect information we need to run the app:
- Account details: email address, password (stored hashed by Firebase Authentication), and a display name you choose.
- Your activity: playgrounds you favourite, age ratings you submit, and comments you write.
- Approximate location: if you grant browser location permission, used only to centre the map on you. We don't store your location server-side.
- Basic technical data: standard web server logs (IP address, browser type, requested paths), retained for security and diagnostics.
We don't collect children's personal information. Don't submit identifying information about children in comments or suggestions.
2. How we use it
- To authenticate your account and let you sign in across sessions.
- To show the playgrounds you've favourited and the contributions you've made.
- To moderate community contributions before they go live.
- To contact you about your account (for example, password reset emails).
- To diagnose bugs, improve the app, and keep it secure.
We don't use your information for advertising, and we don't sell it.
3. Who processes your data
We use Google's Firebase platform (Authentication, Firestore, Hosting) to run the app. Firebase processes data on Google's infrastructure and may transfer it outside Australia — typically to the United States and other locations where Google operates. Google is bound by its own privacy commitments; see firebase.google.com/support/privacy.
We also use Mapbox to render the map. Mapbox receives standard web request data (IP, tile requests) as part of serving map tiles. See mapbox.com/legal/privacy.
We don't share your personal information with any other third parties, except where required by law.
4. Community contributions are public
Comments, age ratings, and edit suggestions you submit are visible to other users once approved. They're shown with your display name. Don't post anything you wouldn't want other parents and carers to see.
5. How long we keep it
We retain account information and contributions for as long as your account is active. If you delete your account, we'll delete your personal details and display name. Contributions may be retained in anonymised form (without your name attached) so other users' experience isn't disrupted.
6. Security
We use standard industry practices — HTTPS for all traffic, Firebase's managed authentication, and Firestore security rules — to protect your information. No system is completely secure; if we become aware of a data breach likely to cause serious harm, we'll notify you and the Office of the Australian Information Commissioner as required by the Notifiable Data Breaches scheme.
7. Your rights
Under the Australian Privacy Principles, you have the right to:
- Access the personal information we hold about you.
- Correct information that's inaccurate or out of date — you can edit your display name in-app at any time.
- Delete your account and personal information.
- Complain to us, and escalate to the Office of the Australian Information Commissioner (oaic.gov.au) if you're not satisfied with our response.
To exercise any of these rights, email us at the address below.
8. Cookies and local storage
PlaySpot uses browser local storage and IndexedDB (via Firebase) to keep you signed in and to cache the playground dataset for offline use. We don't use third-party analytics or advertising cookies.
9. Changes to this policy
We'll update this policy as the app evolves. Material changes will be communicated in-app or via email before they take effect.